Family Support Worker Permanent NEW

This is a permanent role based at HMP New Hall, supporting female prisoners and their families through safeguarding and promoting their health and wellbeing. It’s a family friendly charity and a lovely organisation to work for.

As part of this role, you will conduct assessments to plan tailored interventions that strengthen relationships between prisoners and their families. Key duties include facilitating visits, providing support, advocating for families, and coordinating with prison staff and external agencies. You will manage a caseload of prisoners and their families.

Typical tasks include:

• Coordinating group conference calls to address family conflicts.
• Organising family visits, which may include supporting travel expenses.
• Supporting family activities, particularly for children visiting parents.
• Conducting welfare checks on behalf of prisoners (e.g., ensuring looked after children are safe).
• Providing one-to-one support, such as self-esteem or resilience-building sessions.
• Acting as a liaison between schools and parents, sharing school reports and feedback.

About you:

To apply for this role, you should ideally have experience working or volunteering in the criminal justice system. Alternatively, you may have worked in supported housing, resettlement, or a refuge. Suitable backgrounds could include social workers, trainee social workers, support workers, hostel workers, IDVA, resettlement support workers, drug and alcohol support workers, or youth workers.

How to apply:

Apply via this advert, and we aim to respond to all applications. If you haven’t heard from us within 72 hours, please use the “Send Us A Message” form on the Red 5 People website, and a team member will get in touch. Alternatively, you can call the office and ask for Lawrence (contact details are on our website).

Please note: Evening and weekend work may be required.