Learner Engagement Officer Contract

The main purpose of this role is to recruit clients onto training programmes, both through the generation of referrals from interested third parties and through motivating individual potential clients to apply for or enrol on a programme.

The primary relationship focus will be on Public Sector, 3RD Sector and Commercial providers, plus intensive team-working with Contract Managers, Admin and Employment Consultants.

Key Responsibilities

• Responsible to own and achieve a high-volume weekly target for referring learners onto non-mandatory programmes, willing to undertake business development and recruitment of referral sources as well as learners.
• Recruitment of clients onto programmes to meet agreed programme targets, in accordance with eligibility requirements.
• Take ownership for all referral source engagement activities associated with client recruitment, including identifying and mitigating risks.
• Work with the delivery teams to fully understand each programme, its target clients (eligibility), aims, targets, deliverables, geography, and payment systems.
• Develop relationships with a broad portfolio of referral sources, from DWP, Local Government, Education Sector, 3rd sector and other commercial providers, being very aware of both immediate transactions and potential partnerships.

Applicant Requirements

• Significant, proven experience of developing productive relationships with third parties at a business level.
• Demonstrable ability to motivate and enthuse individual unemployed clients who may lack motivation and/or confidence to secure employment unaided.
• Previous experience of dealing with government departments and/or complex contracting arrangements an advantage.
• Knowledge of welfare-to-work within a UK context

This is a home-based role.  During the current Covid19 restrictions, engagements will take place remotely but will move to an outreach role later in the year.

This is initially a 12-month contract but may be extended