Senior Support Worker Contract NEW

Are you an experienced Team Leader who enjoys supporting teams, improving services and helping people achieve positive outcomes?

We’re currently looking for a Team Leader to join a well-established residential support service in Abingdon. This is a hands-on management role where you’ll have the opportunity to lead a team, influence how the service operates and play an important part in supporting colleagues through a period of change.

Please note: this is a 6 month FTC (subject to further extension or the role becoming permanent).

The salary scale is £30,000 – £35,000 per annum (depending on experience).

The role

You’ll work as part of the management team, taking responsibility for the day-to-day running of the service and providing leadership to a team of Recovery Workers.

You’ll have direct line management responsibility for around 4–5 members of the team, working alongside another Team Leader and reporting into the Service Manager.

The service is currently reviewing and developing its ways of working, so this is a particularly interesting time to join. A key part of your role will be helping staff understand and adapt to changes, providing clear leadership and making sure the team remains supported and focused throughout the process.

You’ll be encouraged to bring your own experience and ideas, while working closely with the wider management team to maintain a high-quality service.

What you’ll be responsible for

• Managing, supporting and developing a team of Recovery Workers.
• Providing effective day-to-day leadership and operational oversight.
• Holding regular supervision and supporting staff with their professional development.
• Coaching and motivating team members to achieve their objectives.
• Monitoring team performance, targets and quality standards.
• Supporting the implementation of new processes and ways of working.
• Helping manage change positively and keeping the team engaged throughout periods of development.
• Working with internal teams and external professionals to ensure effective support is provided.
• Supporting with safeguarding, risk management, incidents and complaints where required.
• Ensuring records, reports and other documentation are accurate and completed appropriately.
• Contributing to service improvement and identifying opportunities to strengthen how the service operates.
• Supporting recruitment, induction and staff training.
• Deputising for the Service Manager when required.

What we’re looking for

We’re looking for someone with previous management or supervisory experience, ideally within mental health, social care, supported housing, health and social care or a similar setting.

You don’t necessarily need to have worked in exactly the same type of service. What’s important is that you can demonstrate that you know how to lead people, manage performance and create a positive team environment.

You’ll ideally bring:

• Experience managing or supervising staff.
• The ability to motivate, coach and develop a team.
• Experience working towards targets, KPIs or service objectives.
• Good organisational and reporting skills.
• Strong communication and relationship-building skills.
• A calm, practical and solutions-focused approach.
• Confidence dealing with challenging situations and making decisions.
• The ability to support people through change and introduce new ways of working.
• An understanding of the needs of people who may require additional support.

A Level 3 qualification in Health & Social Care or equivalent would be advantageous, although relevant management and sector experience will also be considered.

Working hours

You’ll work 37 hours per week on a 3-week rolling rota, with 1 weekend in 3.

The majority of shifts will be during the daytime, generally falling between 8am and 6pm.

This is not ordinarily a night-shift position. There may occasionally be opportunities to undertake sleeping-night cover on an additional basis, but this is optional and is not part of the normal working pattern.

On-site parking is available.

The opportunity

This is a 6-month fixed-term contract, with the possibility of an extension or the position becoming permanent depending on the future structure of the service.

If you’re looking for a management role where you can be visible, involved and genuinely influence the way a team works, this could be a great opportunity to bring your experience to a service going through an exciting period of development.

Apply

Please apply via this advert – we aim to respond to everyone. If you haven’t heard back within 72 hours, please complete the “Send Us A Message” form on the Contact Us page of the Red 5 People website, and we guarantee a real person will respond. For more details about the role, please call the office and ask for Lawrence (number available on the Red 5 People website).